AI Enablement Trainer & Workshop Facilitator

Accountabilities

• • Design and deliver engaging AI training sessions, workshops, webinars, executive briefings, and hands-on enablement experiences for clients.
  • Facilitate AI use-case discovery sessions that help organizations identify opportunities to improve productivity, efficiency, decision-making, and service delivery.
  • Translate business challenges into practical AI workflows, prompts, job aids, learning resources, and implementation guidance.
  • Customize training and enablement programs for executives, managers, functional teams, and end users with different levels of AI experience.
  • Educate clients on responsible AI practices, including privacy, security, confidentiality, accuracy, bias mitigation, and appropriate human oversight.
  • Partner with consulting, technical, governance, sales, and project teams to support broader client AI adoption and transformation initiatives.
  • Monitor AI adoption and business outcomes, using client feedback and performance indicators to recommend additional coaching, training, or support.
  • Build trusted client relationships by anticipating needs, solving complex problems, communicating clearly, and consistently delivering valuable outcomes.
  • Act as an inspiring coach who helps clients, colleagues, and partners build confidence and practical fluency with AI technologies.

  Requirements:

  • 3+ years of experience in technology training, client enablement, learning and development, instructional design, consulting, change management, digital adoption, business transformation, or a related field.
  • Hands-on experience using generative AI tools, copilots, automation platforms, or AI-enabled business applications in professional environments.
  • Strong client-facing presentation and facilitation skills, with the confidence to communicate effectively with executives, managers, technical specialists, and end users.
  • Ability to translate complex AI capabilities into practical business workflows, use cases, and actionable recommendations.
  • Demonstrated experience creating training materials, presentations, guides, job aids, and other learning resources.
  • Understanding of responsible AI principles and the ability to explain considerations such as privacy, security, confidentiality, accuracy, bias, and human oversight.
  • Strong analytical, problem-solving, and communication skills, with a curious and continuous-learning mindset.
  • Ability to work effectively across both business and technical teams and collaborate with multiple stakeholders.
  • Highly client-focused, dependable, collaborative, and proactive, with strong judgment and a commitment to delivering on promises.
  • Preferred experience with enterprise AI tools such as Microsoft Copilot, ChatGPT Enterprise, Claude, Gamma, or comparable solutions.
  • Background in consulting, technology services, managed services, ERP, CRM, cloud, cybersecurity, professional services, or digital transformation is advantageous.
  • Relevant training or certifications in instructional design, adult learning, change management, AI, responsible AI, facilitation, or technology enablement are a plus.
  • Ability to obtain customer approval where required for access to customer information, systems, or premises.

  Benefits:

  • Base salary: $90,000–$100,000 per year.
  • Bonus eligibility in accordance with the applicable compensation plan.
  • Medical, dental, and vision coverage.
  • Accident, critical illness, and hospital indemnity insurance.
  • Employee Assistance Program (EAP).
  • Employer-provided life and AD&D insurance.
  • Short- and long-term disability insurance.
  • Flexible Spending Accounts (FSA).
  • Transportation and parking accounts.
  • Health Savings Account (HSA) with company contribution.
  • 401(k) retirement plan with matching contributions.
  • Legal benefits and identity theft protection.
  • Pet insurance.
  • Wellness program offerings.
  • Paid time off accrued per pay period, starting at 15 days annually based on years of service.
  • 8 paid holidays per year, including one floating holiday.
  • Inclusive and collaborative workplace focused on professional development, teamwork, and employee well-being.
  • Remote work opportunity within the United States.