AI Enablement & Community Lead
About the role
About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that’s not who we are – that’s just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that’s not who we are – that’s just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
What You'll Do
Learning & Development
- Design, build, and continuously improve a curriculum of AI training programs spanning foundational literacy, role-specific fluency, and advanced practitioner development
- Partner with functional leads across the business to understand skill gaps and tailor learning pathways to specific roles (advisory, delivery, operations, etc.)
- Develop and manage self-paced resources, workshops, certifications, and onboarding materials that scale across a distributed workforce
- Track learning outcomes and adoption metrics, using data to continuously sharpen what's working
- Build and run Coalfire's internal AI community - creating spaces (channels, forums, events, office hours) where employees can share what they're building, ask questions, and learn from each other
- Identify and cultivate internal AI champions and power users across the organization
- Facilitate knowledge-sharing and peer learning so best practices spread organically, not just top-down
- Be the voice that keeps AI top-of-mind internally - translating complex or abstract AI developments into relatable, relevant narratives for a general employee audience
- Develop and distribute internal communications (newsletters, announcements, spotlights) that highlight real AI wins, use cases, and learnings from across the company
- Represent the AI & Data team at all-hands meetings, internal events, and crossfunctional forums
- Serve as a thought partner to the Chief AI & Data Officer on the human dimensions of our AI strategy - readiness, culture, change management
- Collaborate with HR and People teams on integrating AI competencies into talent development frameworks, performance expectations, and hiring
- Stay current on enterprise AI trends, tools, and adult learning best practices, bringing relevant insights back to the team
Community & Culture
Evangelism & Engagement
Strategy & Influence
What You'll Bring
- 7+ years of experience in a combination of learning & development, organizational change, technical training, or community building - ideally in a technology-forward or professional services environment
- Demonstrated ability to take complex technical topics and make them accessible, engaging, and actionable for non-technical audiences
- Experience building programs from scratch, not just inheriting and maintaining them
- Strong written and verbal communication skills - you can write a compelling internal newsletter and facilitate a room of skeptical senior consultants
- Genuine enthusiasm for AI and its practical applications in the workplace; you don't need to be an engineer, but you need to be deeply curious and credible
- Comfort working in a high-growth, fast-moving environment where the roadmap is still being written
- Experience working cross-functionally and influencing without direct authority
Bonus Points
- Background in cybersecurity, GRC, or professional services
- Experience with learning management systems (LMS) and adult instructional design
- Familiarity with enterprise AI tools (Copilot, Claude, etc.) and how they're being deployed in professional environments