AI Business Transformation & Design Strategist - 11395

AI Business Transformation & Design Strategist

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

The Impact of a AI Business Transformation & Design Strategist at Coupa:

The AI Business Transformation & Design Strategist, internally known as the Forward Deployed Business Consultant (FDBC), serves as the strategic lead for Coupa’s most critical AI-led transformation engagements. Acting as the bridge between customer business objectives, the Forward Deployed Engineer (FDE), and Coupa’s product roadmap, this role partners closely with C-suite stakeholders to redesign procurement and finance operations from manual, human-led processes into agentic, AI-driven workflows. Focused on business outcomes, the FDBC identifies high-impact opportunities, shapes transformation strategy, and defines the future-state operating model for AI-enabled Business Spend Management.

What You'll Do:

Strategic Discovery & Domain Funneling

• Lead strategic discovery and AI opportunity mapping across the Coupa platform to identify untapped functionality where AI and Intake Orchestration can solve business friction
• Apply logical reasoning to guide customers away from ineffective AI use cases, focusing on high-impact solutions that address underlying business problems
• Leverage deep procurement and finance domain expertise to design AI agents aligned to specific personas and operational workflows
• Own and sequence customer AI deployment roadmaps, prioritizing AI-ready domains for immediate ROI while planning long-term agentic transformation initiatives

Transformation Architecture & Process Engineering

• Influence Business Spend Management (BSM) transformation initiatives across procurement, AP, finance, and Source-to-Pay workflows
• Define future-state operating models and KPIs focused on measurable business outcomes and operational impact
• Apply traditional Source-to-Pay expertise to emerging AI and agentic workflow scenarios to ensure scalable and effective automation design

Change Leadership & Adoption (AI COE)

• Drive the creation of customer-led AI Centers of Excellence (COE) to support governance, adoption, and long-term AI success
• Define human-in-the-loop controls based on compliance, business risk, and policy requirements
• Advise customers on workforce evolution, organizational change, and AI adoption strategies across procurement and finance teams

Executive Alignment & Product Bridge

• Translate AI capabilities, Smart Intake, and Orchestration solutions into measurable business value and ROI for CFOs, CPOs, and executive stakeholders
• Act as the voice of the customer internally by partnering with Product Management to identify roadmap gaps and influence future AI capabilities
• Build trusted advisor relationships with executive stakeholders, serving as the strategic lead and AI transformation expert throughout customer engagements

What You Will Bring to Coupa:

The “Must-Haves”

• Strong procurement and finance domain expertise