AH Dispatcher (Drayage)

Key Responsibilities

• Dispatch and manage OTR truck operations, ensuring on-time pickup and delivery.
• Monitor shipments and proactively resolve service issues to keep freight moving.
• Communicate with drivers regarding routes, appointments, delays, and operational updates.
• Coordinate load assignments and optimize driver utilization.
• Track driver Hours of Service (HOS) and ensure ELD compliance.
• Work with customers, brokers, and carriers to provide shipment updates and resolve operational challenges.
• Maintain accurate load information and documentation within the TMS.
• Assist with drayage operations when needed, including port appointments and container movement coordination.
• Escalate service failures and provide timely solutions to minimize disruptions.
• Collaborate with internal teams to ensure seamless day-to-day operations.

Working Conditions

• Work schedule: Monday – Friday, 8:00 PM – 4:00 AM PST
• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team