Affiliate Account Manager

About the Role

The Affiliate Account Manager plays a critical role in driving client success and campaign excellence across our brand partnerships. Acting as the primary liaison between brands and internal teams, this person ensures seamless onboarding, strategic execution, and high-touch support that exceeds client expectations. By managing everything from tracking and reporting to paid placements and performance optimization, the Account Manager directly contributes to client satisfaction and revenue growth.

What you'll be doing

• Strategy
• Collaborate with clients and internal sales teams to develop and refine campaign strategies that align with performance goals.
• Provide data-backed insights and recommendations based on performance trends and industry benchmarks.
• Optimize affiliate marketing initiatives by analyzing campaign outcomes and adjusting approaches as needed.
• Collaborate on strategic conversations with stakeholders to identify opportunities for growth and innovation.
• Technical / Execution
• Oversee affiliate onboarding execution, including updating commissions, managing tracking links, and auditing brand cards for accuracy.
• Execute end-to-end management of paid placements, ensuring timely submission of assets and seamless delivery.
• Manage affiliate email inbox and route inquiries to ensure fast and accurate resolution.
• Prepare and deliver weekly, monthly, and ad-hoc performance reports for clients and internal teams.
• Team / Collaboration
• Serve as the day-to-day point of contact for internal teams, brands, networks and agencies to ensure all brand partnerships are performing at a high level.
• Partner with sales, marketing, and data teams to align on campaign goals and execution.
• Support cross-functional initiatives and ensure campaign milestones are met collaboratively.
• Lead client calls and internal meetings to align on brand onboarding progress, troubleshoot issues, and share performance updates.
• Research / Best Practices
• Stay up to date on influencer marketing trends, emerging platforms, and affiliate marketing best practices.
• Monitor competitor activities and identify innovative tactics to enhance campaign effectiveness.
• Share relevant insights with clients to inform strategy and maximize performance.
• Use market research to inform strategic planning and provide clients with proactive recommendations.