Admissions Representative (West Coast Schedule)

About the Company

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Schedule

West Coast Schedules - specific to those residing in UT, NV, AZ, NM

Sunday-Thursday:

• Sunday shift will always be 11am - 8pm EST
• Monday - Thursday will be 12pm - 9pm EST

Purpose of the Position

Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high-energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA).

As a member of the admissions team, you'll be responsible for meeting clearly defined metrics and performance levels in a dynamic work environment. You will be responsible for contacting prospective students who have expressed an interest in furthering their education and you will help them understand how the programs offered at our campus can meet their needs. The Admissions Associate conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and UMA policies and procedures. The Admissions Representative reports to the Director of Admissions.

As an Admissions Representative, you’ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don’t need to have experience working at a school for this role, because we provide comprehensive paid training.

Key Responsibilities

Functional:

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.
• Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session.
• Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc.
• Serve as liaison between prospective student and Admissions on their initial visit to the school
• Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness.
• Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication.
• Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner.