Administrative Assistant - Data Entry

Job Type & Compensation

Job Type: Full-time, Permanent
Compensation: Starting at $18.00 per hour
Scheduled Hours: 37.5 hours per week

Primary Duties

The Administrative Assistant is a role supporting client transactions in the group life and disability sector of an Insurance company.

Hierarchy

Administrative Assistant reports directly to the BPO Senior Manager who reports to the BPO Practice Director who reports to the Executive Vice President CX Practice who reports to the President of the Global Video Transformation division who reports to the Chief Executive Officer.

Primary Tasks and Responsibilities

• Upload documents to member files
• Enter data into member files
• Generate barcodes to catalog documents
• Perform all other tasks related to sorting information relevant to members
• Critical evaluation of received data to identify errors, inconsistencies, and omissions
• Meet productivity standards according to the learning curve
• Navigate through our various tools and validate the feasibility of the transaction
• Assist and carry out special projects as requested by a direct supervisor or team leader
• Other duties as assigned

Competencies

• Strong, clear and effective English and French written and verbal communication skills
• Attention to detail and accuracy
• Exceptional team spirit and proactivity
• Exceptional time management and multitasking abilities
• Remaining positive and persistent
• Good organizational skills
• Ability to work in a team
• Flexible, reliable and trustworthy
• Time management skills to multitask and adhere to SLAs
• Analytical mindset

Required Education & Experience

• High school diploma or equivalent
• Administrative experience: 1 year (preferred)
• User experience with good working knowledge of the Office Suite
• Comfortable with technology
• Good typing speed (speed and accuracy)