Accounts Receivable Specialist

What is the role

The Accounts Receivable Specialist is responsible for managing accounts receivable activities, including invoicing, payment monitoring, collections, and resolving billing discrepancies in a timely manner.

Responsibilities

• Manage the accounts receivable process from invoicing to payment collection.
• Prepare and send invoices to clients on time.
• Respond to customer billing concerns and resolve invoice issues.
• Monitor outstanding accounts and follow up on overdue payments.
• Build and maintain good relationships with customers.
• Communicate with customers through email, phone calls, and account statements regarding unpaid invoices.
• Process and allocate customer payments accurately.
• Perform customer account and bank reconciliations.
• Prepare accounts receivable and aging reports.
• Use ERP and accounting systems to manage billing, collections, and reporting.
• Use Microsoft Excel to maintain records and prepare reports.
• Support audit requests and assist with other finance-related tasks as needed.
• Perform other duties as assigned.

Work Set-up / Work Schedule

• Remote
• 6:00 AM – 3:00 PM (PH Time)

Who we are looking for

• Must have at least 3 years of Accounts Receivable experience supporting APAC countries.
• Must have experience with Xero accounting software or at minimum, a working knowledge of Xero.
• Must have experience with invoicing, collections, payment allocation, and reconciliations.
• Proficient in Microsoft Office, particularly Excel.
• Experience supporting multiple stakeholders in the IT industry is a plus.
• Strong attention to detail, problem-solving, communication, and stakeholder management skills.
• Organized, self-motivated, and results-driven, with the ability to manage multiple priorities, meet deadlines, and work effectively both independently and within a team.
• Willing to perform other duties as assigned.

What we offer

• Day 1 HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay