Account Supervisor - Public Health & Social Impact
About the role
About Us
Inizio Evoke Comms is a global, award-winning health communications agency partnering with pharmaceutical, biotechnology, medtech, consumer, and non-profit clients to deliver insights-driven public relations, policy, and communications programs that advance health and wellbeing worldwide.
We are looking for an Account Supervisor to join our Public Health & Social Impact team. As an Account Supervisor, you will manage the hands-on planning, management, implementation, and financial oversight of specific client programs with a focus and passion for patient storytelling. You will be the daily client lead for multiple clients, managing assigned projects independently, and participating in new business efforts.
This is a hybrid role out of our New York City office reporting to the Senior Vice President, Public Health & Social Impact.
You Will
Client Partnership
- Develop and cultivate relationships with clients and external audiences
- Thoughtfully counsel clients based on communications landscape and business goals, showcasing ability to marry communications/PR tactics up to client's broader strategy; take immediate action on client feedback
- Direct planning and execution of projects ensuring timeliness, efficiency and high-quality delivery of results
- Play a major part in drafting client communications materials, such as emails, project proposals, newsletters, research and results reports, press releases/materials, video scripts, social media content, etc.
- Have skills necessary to handle issues management, mobilize teams to respond to issues and provide strategically sound recommendations to clients on how to address issues
- Lead development of client budgets and SOWs, track monthly financials for each client, and mentor mid-to-junior level staff on financials
- Lead main aspects of client interactions and liaise with external partners
Business Development & Operations
- Research, develop, and present new business proposals
- Participate in organic/new business pitches with confidence
- Identify and realize opportunities for organic account growth
- Use data to drive agency recommendations and idea generation
Leadership & Teamwork
- Seek out professional development opportunities and skillset growth
- Flex between teams / management styles. Use team meetings as an opportunity to share knowledge and to keep team engaged
- Support the team in creating programs by driving the quality and direction of the team on a day to day basis
- Provide direct and constructive feedback to team members, giving opportunities to grow through stretching their abilities
- Coach, mentor, and motivate junior team members
You Will Bring
- Bachelor's degree in communications, marketing, business or health / science related field or equivalent experience
- Master's of Public Health (MPH) degree preferred
- 5+ years' communications or related marketing / advocacy / health experience; US/global health issues or health product communications experience
- Experience managing resources and budgets
- Experience with media relations strategy and social media landscape
- Demonstrated proactive, entrepreneurial, and solution-oriented mindset
- Recognized project management ability
- Excellent organizational skills with the ability to manage multiple priorities
- Passion about improving public health and social impact