Account Manager, SMB Brands
About the role
About Syndigo
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Position Overview
This is a remote position for candidates in the US with a preference for Chicago
The mission of a Syndigo Account Manager is to maximize the value of customers’ existing investments while identifying early-stage growth opportunities that drive strong net revenue retention (NRR). Long Tail Account Managers serve as the primary commercial point of contact for a defined territory of existing Small-Medium Businesses (SMB) customers.
Account Managers proactively identify risk within their customer base to reduce the likelihood of churn. They also focus on engaging cohorts of customers with growth potential, leveraging team-based selling to achieve NRR goals.
This is a quota-carrying sales role focused on Long