Account Manager (Milton Keynes / Luton)
About the role
<p><strong><span data-contrast="auto">Job Title:&nbsp;</span></strong><span data-contrast="auto">Account Manager (Motor Finance – Dealers)</span>&nbsp;<br><strong><span data-contrast="auto">Working Pattern:</span></strong><span data-contrast="auto">&nbsp;Monday to Friday,&nbsp;09.00 - 17.00&nbsp;36.25 hours per week</span>&nbsp;<br><strong><span data-contrast="auto">Salary:</span></strong><span data-contrast="auto">&nbsp;£47,500&nbsp;- £55,000&nbsp;and up to&nbsp;20%&nbsp;bonus and&nbsp;£600 per month car allowance&nbsp;</span>&nbsp;<br><strong><span data-contrast="auto">Location:</span></strong><span data-contrast="auto"> Flexible – Dealer patch covers Milton Keynes / Luton / Oxford / Northampton&nbsp;</span></p>
<p><strong><span data-contrast="none">💚 Shaping the future of sustainable digital banking&nbsp;💚</span></strong><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="none">Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. </span><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="none">People join Tandem because they want to shape something meaningful. Here,&nbsp;you’ll&nbsp;use your skills to create products that empower people to make better financial choices and lower their environmental impact.&nbsp;We’re&nbsp;big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. </span><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="none">Recognised in </span><em><span data-contrast="none">The Sunday Times</span></em><span data-contrast="none"> Best Places to Work for 2024 and 2025, Tandem has also been named in </span><em><span data-contrast="none">The Sunday Times</span></em><span data-contrast="none"> 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of&nbsp;our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee&nbsp;feedback and&nbsp;is a&nbsp;Certified™ Great Place to Work®. </span><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="none">Tandem is growing fast and helping to shape the future of sustainable banking.</span><span data-ccp-props="{}">&nbsp;</span></p>
<p><strong><span data-contrast="auto">Your team: Collaborators in change&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="auto">Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">The main purpose of the role is to create and&nbsp;maintain&nbsp;relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><strong><span data-contrast="none">&nbsp;&nbsp;&nbsp;</span></strong><span data-contrast="auto"> <br></span><span data-contrast="auto">&nbsp;</span>&nbsp;<br><strong><span data-contrast="auto">Your Impact: Building a&nbsp;sustainable&nbsp;tomorrow&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="none">As an Account Manager at Tandem your focus will be on:</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p>
<ul>
<li><span data-contrast="none">Creating new used car dealer/broker relationships within your geographical area.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Offering excellent customer service.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Being an active team player.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Achieving business targets and personal&nbsp;objectives.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).</span> &nbsp;</li>
</ul>
<p><strong><span data-contrast="auto">We’d&nbsp;love to hear from you if you have:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p>
<ul>
<li><span data-contrast="none">Have effective communication styles and methods used to interact with used car dealers, brokers and third parties.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can work independently, setting your own priorities and taking a lead role.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Are prepared to take accountability for your own performance.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can work under pressure in a target driven environment, with the capacity to prioritise tasks.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Have excellent organisational and time management skills.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can research, digest, analyse, and present material clearly and concisely to senior management and director level.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Have excellent interpersonal skills.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can work proactively and think strategically in a fast-moving environment.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where&nbsp;required&nbsp;to meet deadlines and deal with client queries.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Can present to motor dealers and brokers of all size and types.</span> <span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
</ul>
<p><strong><span data-contrast="auto">It would be great, but not essential if you have</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p>
<ul>
<li><span data-contrast="none">Previous&nbsp;experience of motor finance, or associated businesses within the motor industry.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">Have a good understanding of the digital marketplace that exists within the motor finance industry.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li>
<li><span data-contrast="none">An understanding of the regulatory environment that exists within the motor industry.</span> &nbsp;</li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Rewards that reflect your value,&nbsp;</span><span data-ccp-parastyle="No Spacing">what’s</span><span data-ccp-parastyle="No Spacing">&nbsp;in it for you?</span></span></strong> &nbsp;</p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">At Tandem, your hard work is rewarded in many&nbsp;</span><span data-ccp-parastyle="No Spacing">ways,</span><span data-ccp-parastyle="No Spacing">&nbsp;and we have an enhanced employee benefits package on offer:&nbsp;</span></span> <span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p>
<ul>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">25 days annual leave plus 8 days Bank Holiday&nbsp;&nbsp;</span></span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">An&nbsp;</span><span data-ccp-parastyle="No Spacing">additional</span><span data-ccp-parastyle="No Spacing">&nbsp;day off for a ‘</span><span data-ccp-parastyle="No Spacing">celebration day</span><span data-ccp-parastyle="No Spacing">’&nbsp;</span><span data-ccp-parastyle="No Spacing">including, but not limited to, birthdays, weddings, religious holidays, graduations</span><span data-ccp-parastyle="No Spacing">&nbsp;etc</span></span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Buy or sell up to 5 d</span><span data-ccp-parastyle="No Spacing">ays holiday a&nbsp;</span><span data-ccp-parastyle="No Spacing">year</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Healthcare</span><span data-ccp-parastyle="No Spacing">&nbsp;cash&nbsp;</span><span data-ccp-parastyle="No Spacing">plan through Westfield Health</span><span data-ccp-parastyle="No Spacing">&nbsp;</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li>