Account Manager, Los Angeles
About the role
Who We Are
Yieldmo is an advertising platform that helps brands invent creative experiences through tech and AI, using custom ad formats, proprietary attention signals, predictive format selection, and privacy-safe premium inventory curation. Yieldmo believes all ads should be human-centered, tailored, and provoke users' emotions and actions. Yieldmo helps brands deliver the best ad for every impression opportunity, merging creative and media for proven results.
What We Need
We are seeking a talented and driven Account Manager to join our demand Client Services team. The Account Manager will be responsible for cultivating and expanding relationships with our advertiser partners, driving revenue, and ensuring the success of Yieldmo’s programmatic and managed service advertising campaigns. The ideal candidate is proactive, results-oriented, and passionate about delivering exceptional service to our clients.
What You Can Expect In This Role
- Develop and execute account management strategies to grow and retain advertiser partnerships, with a focus on driving managed service, programmatic guaranteed and non-guaranteed PMP revenue.
- Collaborate closely with internal teams, including Sales, Operations, and Tech to ensure successful campaign execution and delivery.
- Identify opportunities to upsell and cross-sell additional creative formats and creative tech to existing clients.
- Provide proactive support and guidance to advertisers on campaign setup, targeting strategies, and optimization techniques.
- Analyze campaign performance data and provide actionable insights and recommendations to achieve campaign objectives.
- Serve as the primary point of contact for advertiser inquiries, escalations, and technical issues, resolving them in a timely and effective manner.
- Track and report on key account metrics, including spend, KPIs, campaign delivery, and client satisfaction.
- Stay informed about industry trends, market dynamics, and competitive landscape to inform account strategies and initiatives.
- Represent the company at industry events, conferences, and client meetings to strengthen relationships and drive partnerships growth.
- Collaborate with Product and Engineering teams to identify and prioritize product enhancements and features based on client feedback and market demands.
Requirements
- Bachelor's degree in Marketing, Advertising, Communications, or a related field.
- 3+ years of experience in digital advertising account management, preferably within the programmatic ad tech ecosystem with a strong background in managed service.
- Strong understanding of digital advertising platforms, including DSPs, SSPs, ad servers, third-party tracking pixels, and ad exchanges.
- Proven track record of managing client relationships and driving revenue growth in a fast-paced, results-driven environment.
- Excellent communication skills, with the ability to articulate complex concepts and build rapport with advertisers at all levels.
- Analytical mindset with proficiency in data analysis, campaign optimization, and performance reporting.
- Self-motivated with a proactive approach to problem-solving and customer service.
- Ability to thrive in a collaborative, cross-functional team environment and adapt to evolving priorities.
- Proficiency in CRM software, AI tools, Google suite, and BI tools such as Looker or Tableau.
Hiring Process
Select candidates will be invited to schedule a 30 minute screening call with a member of our Talent Acquisition team. We will discuss the Hiring Process details at that time. The hiring process typically includes, but is not limited to:
- A 30 minute video interview with the Hiring Manager.