Account Manager, Group Health Plans - Florida

About the Role

As an Account Manager, you'll act as the primary liaison for existing groups, ensuring their satisfaction and retention through proactive relationship management. You'll attend client meetings across Georgia, providing education and enrollment support, while also identifying potential roadblocks and collaborating with internal teams for successful resolution.

What You’ll Do

• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention
• Attend virtual and in-person client meetings across Florida to build relationships with groups, conduct education meetings, and provide enrollment support
• Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs
• Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions
• Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience
• Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests
• Be a part of a cutting-edge, fast-growing team