Account Manager, DNA Synthesis - S Korea

Key Responsibilities

Customer-Facing Sales Activities

• Spend the majority of time on customer-facing sales activities, including in-person meetings, lab visits, and scientific discussions with researchers.
• Build and maintain strong relationships with principal investigators (PI), researchers, and R&D leaders in academia, biotech, and pharmaceutical companies.
• Identify customer needs and propose appropriate solutions using synthetic biology products and services.
• Manage customer interactions across the full sales cycle, including opportunity development, quotation, order follow-up, and post-sales support.

Revenue Growth & Territory Management

• Achieve assigned quarterly and annual revenue targets.
• Develop and execute territory plans to expand business in the Korean market.
• Maintain a healthy sales pipeline and deliver accurate sales forecasts.
• Identify and develop new business opportunities within existing and new accounts.
• Monitor market trends and competitor activities within the synthetic biology and life science research markets.
• Provide market insights and customer feedback to internal teams.
• Support the introduction of new products and solutions based on customer needs.

Collaboration & Internal Coordination

• Work closely with technical support teams (FAS / application scientists) to support customer discussions when needed.
• Collaborate with operations and internal teams to ensure smooth order processing and customer satisfaction.
• Maintain accurate records of customer interactions and opportunities in CRM systems.
• Represent the company at scientific conferences, academic meetings, and industry events.
• Support local marketing activities, including seminars, workshops, and customer engagement programs.

Qualifications

Experience

• Minimum 2–5 years of experience in life science sales, preferably in reagents, genomics, or synthetic biology products.
• Experience selling to academic institutions, biotech companies, or pharmaceutical organizations in Korea.
• Experience in customer-facing field sales roles is strongly preferred.

Technical Background

• Basic understanding of molecular biology, genomics, or synthetic biology workflows.
• Ability to communicate scientific concepts effectively with researchers.

Education

• Bachelor’s degree or higher in Biology, Biotechnology, Molecular Biology, or related life science field.

Key Competencies

• Strong customer relationship management skills
• Excellent communication and presentation abilities
• Ability to identify customer needs and translate them into commercial opportunities
• Strong organizational and territory management skills
• Self-motivated and able to work independently in a field-based role
• Ability to collaborate