Account Executive – Full-Cycle Sales

Accountabilities

• • Prospect independently for new B2B clients and business opportunities through structured outbound sales activities.
  • Qualify prospects and diagnose their business needs to determine the strategic fit of Experience Management solutions.
  • Research, map, and engage key decision-makers, including mid-management and C-level stakeholders, within medium and large organizations.
  • Own the full sales cycle, from initial outreach and discovery through proposal, negotiation, closing, and account handover.
  • Lead consultative sales conversations and tailor commercial messaging and solution positioning to each stakeholder's operational and strategic priorities.
  • Deliver solution demonstrations that clearly connect capabilities with the prospect's business challenges and desired outcomes.
  • Develop and present quantitative commercial proposals, including scope, value proposition, and return-on-investment considerations.
  • Handle and overcome commercial objections related to pricing, scope, technical requirements, and perceived value.
  • Maintain strong CRM discipline using platforms such as Zoho CRM, ensuring opportunities, activities, pipeline stages, and forecasts remain accurate and up to date.
  • Maintain a healthy and prioritized sales pipeline and provide reliable commercial projections.
  • Coordinate the transition of newly won accounts to Delivery and Customer Success teams, ensuring expectations and relevant commercial information are clearly communicated.
  • Contribute to market development initiatives and identify opportunities for sustainable growth across the LATAM region.

  Requirements

  • 2–3 years of experience in B2B full-cycle sales roles such as Account Executive, Senior SDR, or BDR with substantial closing responsibility.
  • Proven experience managing the full sales cycle, with strong autonomy in outbound prospecting and new-market development.
  • Demonstrated success selling intangible B2B offerings, ideally within consulting, software, Customer Experience, or Experience Management.
  • Strong ability to communicate, negotiate, influence, and build relationships with managers and C-level decision-makers.
  • Practical proficiency with CRM platforms such as Zoho, Salesforce, HubSpot, or comparable tools.
  • English proficiency at B2 level or above.
  • Strong results orientation, resilience, critical thinking, and self-management skills.
  • Ability to operate independently and maintain sales momentum in a dynamic, changing environment.
  • A bachelor's degree in Business Administration, Industrial Engineering, Marketing, Economics, Communications, or a related field is desirable.
  • Training or certifications in consultative selling methodologies such as SPIN Selling or Challenger Sale, as well as B2B negotiation, are advantageous.
  • Knowledge of Customer Experience or Experience Management platforms such as Qualtrics, Medallia, or Zendesk is a plus.
  • Experience managing commercial opportunities or projects in the $15,000–$30,000 USD range is desirable.
  • Strong organizational skills and the ability to manage multiple prospects, stakeholders, and opportunities simultaneously.

  Benefits

  • Work arrangement: 100% remote.
  • Flexibility: Flexible working hours based on a "freedom and responsibility" approach.
  • Compensation: Competitive compensation in USD, adjusted according to location, experience, and achievement of targets.
  • Contracting model: Independent contractor arrangement with a high degree of autonomy.
  • International environment: Collaborate with teams and clients across Latin America and international markets.
  • Career development: Continuous opportunities to develop your commercial and consultative selling capabilities.
  • Business impact: Direct exposure to strategic regional accounts and opportunities to influence commercial growth.
  • Growing industry: Work within the expanding Experience Management and Customer Experience sector.
  • Culture: Transparent, autonomous, flexible, and learning-oriented working environment.