Account Executive - Fire Alarm (Global Account)

Accountabilities

• • Take ownership of a dedicated, high-value global manufacturing account, developing a comprehensive strategy for retention, expansion, and long-term growth.
  • Serve as the primary commercial point of contact across multiple customer sites, business units, and regions, ensuring consistent service delivery and a unified account strategy.
  • Build and maintain relationships with senior stakeholders including risk insurers, facilities leaders, EHS professionals, operations leaders, directors, and vice presidents.
  • Develop strong working relationships with electrical contractors, general contractors, account executives, and other partners involved in onsite operations and construction bidding.
  • Understand and actively manage existing service agreements, contract terms, service-level agreements, and renewal timelines, proactively addressing upcoming renewals.
  • Lead and participate in strategic quarterly business reviews, presenting performance results, identifying emerging customer needs, and establishing forward-looking account growth plans.
  • Educate customers on developments in fire alarm, mass notification, and life safety technologies and connect those developments to their operational requirements.
  • Sell a comprehensive range of fire alarm integration services, maintenance programs, managed services, and transformational solutions.
  • Identify expansion opportunities across the existing account footprint by engaging decision-makers, assessing needs, developing business cases, and establishing clear decision timelines.
  • Build and maintain a pipeline equivalent to approximately 4:1 against the target revenue goal.
  • Lead sales pursuit teams in developing competitive proposals that incorporate pricing, business cases, technical solutions, and clear differentiation.
  • Present proposals to decision-makers, address objections related to timing, pricing, and competition, and guide negotiations toward timely go/no-go decisions.
  • Collaborate with designers, estimators, sales engineers, subject matter experts, program and project managers, and external partners to develop winning solutions.
  • Conduct onsite customer walkthroughs and engage directly with industrial and manufacturing environments as required.
  • Proactively identify sales and service opportunities while adapting account strategies to changing business conditions.
  • Maintain a high standard of customer service, responsiveness, professionalism, and results-oriented execution.

  Requirements

  • At least 5 years of experience selling fire alarm, life safety, or related solutions, including demonstrated experience managing a dedicated or strategic account.
  • Proven success selling fire alarm and life safety solutions from established specification-grade manufacturers.
  • Demonstrated track record of retaining and expanding existing accounts while also developing new opportunities.
  • Strong working knowledge of NFPA 72 Fire Alarm Code, NFPA 101 Life Safety Code, and applicable International Building Code provisions.
  • Ability to discuss code requirements credibly with authorities having jurisdiction, engineers, facility leaders, and EHS stakeholders and identify code-driven scope within proposals.
  • Familiarity with electrical construction means and methods as they relate to fire alarm and life safety system installation.
  • Experience collaborating with designers, estimators, electrical trades, contractors, and other technical stakeholders.
  • Experience managing relationships across multiple sites, regions, or business units within a single enterprise customer.
  • Experience in manufacturing or industrial environments is preferred.
  • Comfortable conducting regular onsite walkthroughs within industrial and manufacturing facilities.
  • Strong problem-solving skills and a consultative approach to identifying and addressing customer challenges.
  • Ability to build trust and confidence with stakeholders at multiple organizational levels, including senior leadership.
  • Strong business development skills with the ability to proactively source sales and service opportunities.
  • Adaptable and able to influence others effectively in changing business environments.
  • Strong presentation, negotiation, written, and verbal communication skills.
  • Basic proficiency with Microsoft Office, Microsoft Teams, spreadsheets, and hosted project collaboration applications; Bluebeam experience is preferred.
  • College degree, trade school education, or equivalent relevant professional experience.
  • NICET II certification is preferred, with demonstrated ability or a track record of progressing toward NICET III.

  Benefits

  • Competitive annual salary of $90,000+, commensurate with experience and qualifications.
  • Competitive compensation plan with growth potential.
  • Medical, dental, and vision insurance.
  • Life insurance and disability coverage.
  • 401(k) retirement plan with employer matching.
  • Paid time off starting at 13 days annually.
  • 10 company holidays.
  • Additional company-designated personal time off.
  • Paid parental leave.
  • Wellness program.
  • Colleague assistance program.
  • Tuition reimbursement.
  • Vehicle reimbursement plan or company vehicle.
  • Cell phone reimbursement, where applicable.
  • Corporate social responsibility day.
  • Supportive, inclusive, and collaborative workplace environment.
  • Opportunity to manage a strategic global account and influence long-term customer relationships.
  • Significant exposure to senior customer stakeholders, technical experts, contractors, and cross-functional teams.