Account Executive
About the role
About Co-Active Training Institute
As the trailblazers of coaching, CTI has emerged over the last 30 years to become the place where the best coaches and leaders are trained. At its core, CTI is a concept and modality on how to be in relationship with self, other, and a system. In the last ten years we moved from being founder-led to employee-owned and believe that our collective responsibility to our mission is what will make us thrive. Co-Active is so much more than courses, it is a way of altering how the world communicates, leads and creates change, and we believe that this change is and will be created by the people we train as coaches and leaders. We aspire to create a movement that brings more responsibility and wholeness to the leaders who want to create change at the level of self and system and believe Co-Active is the answer.
The Position
The Account Executive role is crucial to our company’s mission of delivering a transformative co-active experience to all our customers. As an Account Executive, you will be responsible for converting inbound leads into enthusiastic participants in our coach training and leadership programs. Your role is essential in guiding potential and active clients through the registration process, ensuring they feel supported and informed at every step of their journey.
Account Executives play a vital part in creating a true Co-Active experience, allowing customers to fully understand and connect with our values and offerings. You will act as a trusted partner to our clients, providing insightful answers to their questions and following up with current customers to offer additional opportunities that enhance their engagement with our programs.
This position places you at the forefront of a new way of selling Co-Active, where innovation and creativity in strategies are encouraged. By collaborating cross-functionally, you will help shape and refine our approach to customer interactions, ensuring we consistently exceed expectations and achieve our goals. Your contribution is key to maintaining our competitive edge and driving the success of our programs.
Key Responsibilities
- Convert inbound leads into customers by effectively communicating the value of our coach training and leadership programs.
- Guide prospective candidates for our coach training and leadership programs through the registration process, ensuring a seamless experience.
- Respond promptly and professionally to questions from potential candidates and participants, providing accurate information and addressing their concerns.
- Embody the ethos of Co-Active customer support and channel