Account Executive

About the Role

As an Account Executive at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company!

What You'll Do

• Build and own the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
• Engage with potential customers, understanding their needs, and explaining how the product solves their needs
• Reach out to new leads via various communication channels and getting them excited for an introductory call
• Educate cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues
• Track, analyze, and find ways to improve campaigns and the sales process
• Collaborate across internal business and technology teams to drive desired business outcomes for customers
• Refine and establish processes to support the business's evolving needs
• Develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
• Create and articulate compelling value propositions
• Own, manage, and report using a CRM with accurate metrics input
• Provide customer feedback to product and engineering teams to inform product development
• Work with support and communicate with customers both pre and post-sales
• Maintain a healthy sales pipeline
• Respond and communicate quickly with customers
• Ensure customer satisfaction

What We're Looking For

• Ability to be in office in SF or NYC 3x a week
• 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
• Knowledge and passion for the crypto/blockchain industry
• Self-starter attitude and ability to execute new ideas with autonomy
• Strong desire to work in sales at an early-stage startup
• Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
• Experience driving technology adoption and creating long term transformational account strategies
• Ability to operate independently and proactively to source and progress new business
• Proficiency using CRM software, forecasting, and opportunity management
• Excellent listening, verbal and written communication skills
• Capability to understand customer pain points and correlate potential business to value provided by technical services
• Experience managing numerous requests and time demands concurrently

Benefits & Perks

• Medical coverage