Account Director - Promotional Medical Education

Accountabilities

• • Manage the day-to-day activities and strategic priorities for an assigned portfolio of client business, ensuring programs are delivered effectively and aligned with client objectives.
  • Establish and maintain strong, trusted relationships with clients, key stakeholders, faculty, medical associations, and relevant healthcare institutions.
  • Maintain consistent written and verbal communication with clients and internal account teams, proactively addressing concerns, resolving issues, and ensuring expectations are met or exceeded.
  • Develop a thorough understanding of client organizations, products, disease states, scientific landscapes, and marketing objectives to provide informed strategic guidance.
  • Oversee project budgets, financial monitoring, reconciliations, forecasts, and other financial aspects of assigned accounts.
  • Identify and pursue opportunities for organic account growth by developing proposals, creating new business presentations, presenting innovative concepts, and participating in client meetings.
  • Lead brainstorming sessions and support the development and launch of new programs and initiatives.
  • Hire, train, coach, and mentor account management professionals while establishing individualized development plans, providing ongoing feedback, and conducting performance evaluations.
  • Assign and manage team workloads, ensuring appropriate staffing, prioritization, and resource allocation across projects.
  • Partner with department leaders to identify, coordinate, and manage internal and external resources required for successful program execution.
  • Facilitate effective communication and collaboration across departments and resolve conflicts involving teams, projects, or individual contributors.
  • Prepare and communicate updates to senior leadership regarding account activity, business development opportunities, financial performance, forecasts, and potential risks.
  • Participate in or lead internal team meetings, ensuring alignment on priorities, responsibilities, timelines, and client commitments.

  Requirements

  • Bachelor’s degree required; an advanced degree in science, business, or a related discipline is preferred.
  • 7+ years of relevant professional experience, including management responsibilities and involvement in interdisciplinary teams within scientific marketing, communications, healthcare, or a related environment.
  • Demonstrated experience managing and developing teams, with the ability to provide clear direction, constructive feedback, coaching, and career development support.
  • Experience in promotional medical education, medical communications, medical affairs, healthcare advertising, or a comparable scientific communications environment is highly relevant.
  • Experience within a pharmaceutical, biotechnology, managed care, hospital, medical communications agency, or healthcare advertising setting is preferred.
  • Strong ability to quickly understand, retain, and communicate complex scientific and technical concepts.
  • Demonstrated client relationship management skills, with the ability to build credibility and communicate effectively with senior stakeholders and subject-matter experts.
  • Proven business development capabilities, including proposal development, presentation creation, opportunity identification, and expansion of existing client relationships.
  • Strong financial and organizational skills, including experience overseeing budgets, project resources, workloads, and competing priorities.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Proficiency with Microsoft Word, Excel, PowerPoint, internet-based tools, and other standard business applications.
  • Strong problem-solving, conflict-resolution, prioritization, and decision-making abilities.
  • Ability to collaborate effectively across departments while also working independently in a flexible, remote environment.

  Benefits

  • Flexible, predominantly remote work environment designed to support work-life balance.
  • Opportunity to work with pharmaceutical, biotech, and medical device organizations on science-based medical communications and education programs.
  • Career development and mentorship opportunities within a multidisciplinary environment.
  • Opportunity to lead and develop account management professionals and contribute to their long-term career growth.
  • High-visibility role with exposure to clients, healthcare stakeholders, senior leadership, and new business initiatives.
  • Collaborative environment bringing together professionals with diverse scientific, medical, communications, and business expertise.
  • Opportunity to contribute to innovative, evidence-based programs with clinical and scientific relevance.