(687) Information Technology Director
About the role
Position Overview
Arlo Solutions is seeking a Director of Information Technology. The Director of Information Technology is a senior leadership role responsible for the strategic direction, operational performance, and continuous evolution of Arlo Solutions' technology enterprise. The IT Director provides unified leadership across four key domains: IT Operations, Cybersecurity, Software Development, and Data & Artificial Intelligence, ensuring these capabilities operate in alignment with business objectives, client commitments, and the firm’s growth agenda. This role partners directly with the Chief Information Officer to shape enterprise technology strategy, advise executive leadership on emerging opportunities and risks, and translate vision into measurable outcomes. The IT Director oversees four functional managers and their respective teams, fostering a high-performance culture built on accountability, innovation, and operational excellence.
Responsibilities and Success Factors
Strategic Leadership & CIO Partnership
- Partner with the CIO to develop and execute a multi-year IT strategy aligned with Arlo Solutions’ business objectives and client service commitments.
- Serve as the CIO’s operational deputy, representing the IT function in executive forums, client engagements, and governance bodies.
- Translate organizational strategy into actionable roadmaps, budgets, and resource plans across all four IT domains.
- Identify, assess, and recommend emerging technologies that create competitive advantage or operational efficiency.
Operational Excellence & Service Delivery
- Drive consistent, high-quality IT service delivery across all functions; establish and monitor service-level agreements and operational KPIs.
- Ensure infrastructure, applications, and platforms achieve target uptime, performance, and scalability benchmarks.
- Lead enterprise-wide technology program management, including portfolio prioritization and project governance.
- Manage relationships with key technology vendors, service providers, and strategic partners; oversee contract performance.
Cybersecurity & Risk Governance
- Champion a security-first culture; ensure all IT activities adhere to Arlo Solutions’ risk management framework.
- Oversee compliance programs including NIST 800-53, CMMC, FedRAMP, and applicable federal and state regulations.
- Lead incident response preparedness and direct the organization’s response during significant security events.
- Report cybersecurity posture and risk exposure to the CIO, executive team, and relevant governance bodies.
Software Development & Engineering
- Oversee the software development lifecycle, ensuring DevSecOps practices, code quality standards, and delivery velocity targets are met.
- Champion agile methodologies and foster a culture of engineering excellence, continuous improvement, and innovation.
- Ensure development activities align with client requirements, security protocols, and industry best practices.