[27408] - Data Product Analyst

About CI&T

Tech transformation specialists uniting human expertise with AI to create scalable tech solutions. With over 8,000 employees around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

What You'll Be Doing

• Work with teams to understand their customer journeys and current state of data
• Partner with the PM and product leadership to define the goals and KPIs they'll want to achieve with the power of the new data platform
• Map the new data requirements and events, including the journey steps they belong to, their triggers, and the outcome
• Create data models that derive the conclusions needed in relation to previously set KPIs
• Conduct funnel and drop-off analysis to identify friction points in the customer journey and areas for optimisation
• Advise on how to use data to optimise conversion rates, user engagement, and customer satisfaction across the platform
• Translate data into clear, actionable insights that inform product roadmaps, design decisions, and feature prioritisation
• Build dashboards, reports, and visualisations to communicate trends and results to both technical and non-technical stakeholders
• Act as a thought partner to Product leadership, proactively identifying opportunities to improve customer experience and drive commercial outcomes
• Champion a data-informed culture, ensuring that every decision across Product is supported by evidence and measurable impact

Required Skills and Experience

• Strong quantitative skills with a background in maths, statistics or a STEM-related subject
• Strong proficiency in SQL, Python (pandas, NumPy), DBT and data visualisation tools (e.g., Tableau, Power BI)
• Experience in data modelling
• Experience designing and analysing experiments and A/B tests, with a solid grasp of statistical methodologies (e.g., regression, confidence intervals, hypothesis testing)
• Passion for customer-centric problem solving with curiosity to uncover friction points and opportunities for innovation
• Proven ability to define and monitor product success metrics, translating data into actionable insights that shape product strategy and roadmap decisions
• Familiarity with eCommerce platforms, experimentation tools (e.g., Optimizely), and user journey analytics (e.g. Adobe, Mixpanel, Amplitude)
• Strong written and verbal communication skills, with the ability to present insights to senior leadership and drive strategic alignment

Benefits

• Health and dental insurance
• Meal and food allowance
• Childcare assistance
• Extended paternity leave
• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
• Profit Sharing and Results Participation (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discount club
• Free online platform dedicated to physical wellness