Staff Analytics Portfolio & Process Governance

Staff Analytics Portfolio & Process Governance

We are seeking a new Analytics Operations team member to serve as Staff Analytics Portfolio & Process Governance. This role is responsible for establishing and optimizing the frameworks, tools, and processes that enable effective planning, execution, and governance of analytics work across the organization. Its critical to operate at both a strategic and operational levels, ensuring alignment between team-level execution and leadership priorities while driving consistency, transparency, and continuous improvement in how analytics work is planned and delivered.

Responsibilities

• Portfolio Framework Development & Governance
• Define, implement, and continuously refine portfolio governance frameworks to support effective work planning across analytics teams
• Establish standardized approaches for prioritization, capacity planning, and roadmap development
• Ensure alignment between analytics initiatives and broader business objectives
• Drive strategy and alignment of Executive-level Portfolio KPIs and reporting
• Develop clear, scalable documentation for portfolio governance processes, standards, and workflows
• Work Planning Tool Ownership
• Evaluate, select, and lead the implementation of a portfolio and collaboration tool that supports both team-level execution and leadership visibility
• Drive adoption and best practices for tool usage across portfolio team and analytics stakeholders
• Maintain and optimize the tool to ensure it meets evolving organizational needs
• Risk & Dependency Management
• Design and operationalize processes for identifying, tracking, and escalating risks, issues, and cross-team dependencies
• Enable proactive communication and mitigation strategies across teams and leadership
• Ensure visibility and accountability for critical blockers impacting delivery
• Process Documentation & Excellence
• Lead the design and optimization of end-to-end business processes, ensuring alignment with organizational strategy and operational goals
• Facilitate cross-functional workshops to gather requirements, map current-state processes, and identify opportunities for improvement
• Analyze process performance using data and metrics to identify bottlenecks, inefficiencies, and areas for automation
• Partner with stakeholders to design future-state workflows that enhance productivity, quality, and customer experience
• Collaborate with technology and analytics teams to integrate tools and systems that support optimized processes
• Drive organizational change efforts by developing transition plans, training materials, and communication strategies

What We’re Looking For

• Bachelor’s degree in business, data science, computer science, or a related field
• 12+ years of experience in analytics operations, portfolio management, program management, or related disciplines within large-scale organizations