Senior Privacy Program Manager

Role Overview

This role is responsible for making sure our privacy program is operational, credible, and embedded in how we build. You'll translate legal and regulatory requirements into systems, processes, and habits that actually work at the pace Mercury moves. And you'll be the person who helps every team (product, engineering, data, marketing) understand what privacy means for their work, without slowing them down.

As part of the journey, we would expect you to:

• Develop and update comprehensive privacy procedures and controls.
• Stay abreast of privacy laws and regulations to ensure organizational compliance.
• Evaluate and manage privacy risks associated with third-party vendors.
• Manage data subject rights processes — DSARs, deletion requests, opt-outs — ensuring timely, accurate, and scalable responses.
• Develop training, documentation, and awareness programs that make privacy intuitive for non-specialists across the company.

Some things that might make you successful in a role like this:

• Deep understanding of privacy laws and regulations
• Experience building or significantly improving privacy infrastructure (data inventories, PIA frameworks, and vendor review processes) from the ground up.
• Strong project management instincts: you can run multiple workstreams without dropping threads, and you know how to get cross-functional buy-in without formal authority.
• Clear, direct communication: your ability to explain privacy implications to engineers, executives, and customers in plain language.
• Cool and collected in a tech-forward, fast-paced environment