Senior Manager, Internal Communications

The Role

As Senior Manager, Internal Communications, you will lead and evolve GoFundMe’s internal communications strategy and execution. You’ll partner closely with executive leadership and the People team to ensure clarity, consistency, and impact across all employee communications.

This role reports to the Director of Corporate Communications and works cross-functionally with leadership across the company.

What You’ll Do

• Define and lead internal communications strategyEstablish a clear, scalable approach to how we communicate with employees, across channels, audiences, and moments that matter.
• Shape and operationalize our internal voiceDevelop a consistent voice and narrative for employee communications, ensuring alignment across executives and teams.
• Lead internal executive communicationsPartner with senior leaders to craft thoughtful, clear, and effective communications to employees.
• Lead communications for high-visibility company announcementsDevelop messaging, define communication plans, and drive execution from draft through approval to delivery.
• Build systems and processes for scaleCreate efficient workflows, cadences, and tools (including AI-enabled solutions) to support high-quality communications.
• Partner closely with the People teamEstablish a strong, ongoing partnership to align on priorities, messaging, and communication cadence.

What You Bring

• 8–12 years of experience in internal or employee communications
• Proven ability to set strategy and execute independently in a fast-paced environment
• Strong experience in executive communications, including advising senior leaders
• Experience leading communications for high-stakes or high-visibility moments (e.g., company announcements, organizational changes)
• Excellent writing and storytelling skills, with a strong sense of voice and tone
• Ability to influence and collaborate effectively with cross-functional stakeholders and navigate complex processes
• A builder mindset—you’re energized by creating structure where it doesn’t yet exist
• Experience in mission-driven organizations is a plus

Why This Role

This is a unique opportunity to build and shape the internal communications function at a mission-driven company that genuinely values its people and culture.

You’ll have the autonomy to define strategy, the visibility to influence leadership, and the opportunity to make a meaningful impact on how employees experience GoFundMe—at a time of growth and momentum.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every