Senior AI Engineer

About NetSpeek

NetSpeek is the agentic control plane for enterprise physical infrastructure. We govern how AI agents reason about, decide on, and execute actions across enterprise endpoints. Our reasoning and execution layer — Lena — sits in customer production environments, where reliability, observability, and auditability are non-negotiable.

The Role

The Senior AI Engineer owns Lena's reasoning layer end-to-end: retrieval, grounding, evaluation, and the boundary between AI suggestions and governed actions.

What you'll work on

• Designing and improving RAG pipelines for grounding Lena's diagnostic reasoning in structured operational telemetry, device state, and product documentation.
• Building evaluation harnesses that measure groundedness, hallucination, refusal calibration, and action accuracy on every release.
• Setting the boundary between Lena's probabilistic reasoning and the platform's deterministic action layer — what she's allowed to do, when, and under what audit.
• Owning AI cost and latency budgets per workflow.
• Partnering with backend (.NET) and platform engineers to land changes safely.

You're a fit if

• You have 5+ years of ML / applied AI engineering experience.
• You've built and shipped production LLM systems (RAG, agents, structured outputs, evaluations) at a B2B SaaS company.
• You've owned a production RAG system end-to-end.
• You've built evaluation pipelines that ran on every release and caught real regressions.
• You've worked at a growth-stage AI-native SaaS company where AI was the primary product.

You probably aren't a fit if

• Your AI exposure stops at experimentation or coursework.
• You haven't deployed AI systems to customer production environments.
• You want a process-heavy environment where decisions go through committees.

How to apply

Run the Incident Lab scenario for this role, then submit your structured response with the application. Or take the Field Note path as a single essay question instead. Either path is read by a human on our hiring team. No AI scoring, no auto-rejection. Read the Engineering Handbook and How We Evaluate before applying.

After an offer

We run standard pre-employment checks before your start date: identity verification, right-to-work confirmation, employment verification, and (where lawful and role-relevant) a criminal record check. We don't run credit checks or online reputation scoring.