HR Generalist

What you'll be doing:

• Represent Blink’s culture in day‑to‑day interactions, balancing empathy with clarity and structure
• Serve as a first point of contact for employee and manager HR questions, providing clear, thoughtful, and compliant guidance; escalate complex or sensitive issues appropriately
• Own high‑touch onboarding and offboarding processes to ensure employees are supported through key transitions
• Answer benefit‑related questions and coordinate with payroll and finance on benefit deductions as needed
• Oversee weekly hourly timecard reviews and flag issues proactively
• Coordinate with payroll on time‑sensitive matters related to timekeeping and employee changes
• Assist with administering Blink’s benefits programs, including open enrollment activities, all‑company communication, new enrollments, changes, and terminations
• Maintain employee files in compliance with legal and company standards
• Apply employment law practices as needed to assist in solutioning and assure company compliance with federal, state, and local employment requirements
• Build, maintain, and oversee Blink’s HR ticketing system (Siit) and HRIS system (Paylocity) to ensure data integrity and accurate reporting
• Assist with reporting on HR metrics and keeping policies and procedures up to date on the HR wiki
• Execute and help streamline or improve day‑to‑day HR processes and systems
• Support HR team Diversity, Equity, and Inclusion efforts, including pay equity tracking and inclusive policy development
• Collaborate with parent company Mphasis on cross-functional needs
• Support special projects and operational work as assigned

What we're looking for:

• 3-5 years of HR experience, experience in a rigorous HR environment a plus.
• Good working knowledge of HR practices, HR regulations, employment law, and employee relations.
• A track record of personal accountability, strong work ethic, and integrity.
• High level of discretion and ability to manage sensitive and confidential information
• Proven organizational skills with attention to detail and ability to prioritize effectively.
• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships.
• Ability to handle competing priorities and to adapt and work effectively in a challenging, fast-paced environment.
• Positive, professional attitude and presence.
• Ability to work well in both a team environment and independently.