VP of Global Presales
About the role
About impact.com
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com
The Vice President of Global Pre-Sales will be responsible for building, leading, and scaling a world-class, outcome-driven Pre-Sales organization as a strategic extension of Sales, Product Marketing, Customer Success, and Go-To-Market (GTM). This high-impact, hands-on executive leadership role drives bookings, influences deal strategy, and ensures that every customer interaction is credible, efficient, and deeply value-focused. The VP will position the team not merely as demo experts, but as strategic advisors and business value consultants across global segments (SMB, Mid-Market, and Enterprise).
What you'll do:
Leadership & Organizational Strategy
- Define and execute the global Pre-Sales vision and strategy, ensuring tight alignment with overall revenue and GTM goals.
- Own and lead the worldwide organization, including Solutions Architects, Solutions Consultants, Sales Engineers, and the Business Value/Value Engineering team.
- Build, develop, and scale a high-performing global team, establishing clear roles, career paths, and continuous enablement programs.
- Foster a customer-first, consultative, and accountable culture that prioritizes measurable business outcomes.
Revenue & Deal Execution
- Act as a strategic partner to Sales and Revenue Leadership, with shared accountability for driving bookings outcomes, accelerating sales cycles, and improving win rates.
- Serve as an executive sponsor and escalation point for strategic, complex, and enterprise opportunities.
- Oversee all aspects of the solutioning motion, including technical demonstrations, proof-of-concepts, solution design, and ROI storytelling.
- Develop clear Pre-Sales coverage models by segment and deal complexity to ensure scalable support for both new business and expansion motions.
Business Value & Value Engineering
- Establish and scale the Value Engineering function to articulate the quantifiable business value of adopting the platform.
- Drive best-in-class practices for building business cases, quantifying Return on Investment (ROI), Total Cost of Ownership (TCO), and creating frameworks that clearly translate technical capabilities into clear business outcomes.
Cross-Functional Alignment & Enablement
- Partner closely with Product Marketing to ensure strong product narratives, use-case alignment, and clear messaging for different buyer personas.
- Act as the "voice of the customer" to Product and Engineering, providing structured feedback to influence the roadmap and competitive positioning.
- Collaborate with Customer Success and Sales to ensure smooth handoffs from sale to implementation, adoption, and ongoing value realization.