Vice President, Human Resources

Responsibilities

Reporting to the CFO, the Vice President of Human Resources will serve as the primary architect of our people infrastructure during a period of significant organizational growth. This leader will own the full employee lifecycle — from talent acquisition strategy to performance management, total rewards, and culture — ensuring the company can recruit, develop, and retain the talent. This is a builder's role requiring both strategic vision and hands-on execution.

This is an all remote team and we're looking for someone located in the U.S., preferably Eastern time zone. We do not offer visa sponsorship at this time.

HR Team Leadership & Development

• Build, manage, and develop HR team members
• Set clear goals, priorities, and operating rhythms for the HR function; hold the team accountable to measurable outcomes and service-level expectations.
• Serve as a player-coach — willing to be hands-on across all HR disciplines while developing existing HR team members
• Partner with Finance to manage the HR department budget, including headcount, systems, and program spend; identify efficiency opportunities as the function scales.

Employee Relations

• Serve as the primary escalation point for complex, sensitive, or high-risk employee relations matters including misconduct allegations, harassment complaints, and performance disputes.
• Advise managers and executives on handling performance issues, disciplinary actions, and involuntary separations in a manner that is legally sound and consistent with company values.
• Partner closely with Legal/General Counsel on matters that carry litigation risk, regulatory exposure, or require formal legal guidance.

Performance Management & Culture

• Implement a scalable performance review process tied to company objectives; coach people managers on giving effective feedback.
• Serve as a cultural steward — design and champion employee engagement surveys and action planning.
• Develop manager capability through structured training programs, leadership development, and coaching.

Talent Acquisition & Workforce Planning

• Design and execute a scalable recruiting engine to support headcount growth from ~[X] to ~[2X] employees over 24 months.
• Build and manage relationships with executive search firms, recruiting agencies, and sourcing partners.
• Partner with Finance and department heads on annual workforce planning, headcount modeling, and hiring ROI analysis.
• Establish employer brand initiatives to position Bitwarden as a destination employer in competitive talent markets.

HR Operations & Compliance

• Own HR systems (HRIS, ATS, performance management platforms) — evaluate systems , configure, implement, and optimize as the company scales.
• Ensure compliance with all federal, state, and local employment laws; maintain and update employee handbook, policies, and procedures.
• Oversee onboarding programs that accelerate time-to-productivity and reinforce cultural values from day one.
• Manage employee relations matters with sound judgment; escalate appropriately and document thoroughly.

Total Rewards & Compensation