Technical Trainer

About the Role

The Technical Trainer will provide onsite and virtual trainings and consultations to ensure proper usage of Raptor software solutions. This role will travel to school districts across the country and work with K12 staff ranging from front office workers and teachers to district administrators and superintendents. This individual should be comfortable presenting to non-technical audiences ranging from 50-200 people and be able to adjust their delivery to support a wide range of K12 staff. Trainings are provided via classroom-style sessions and practical drill applications. Onsite events often include policy consultations, facility walk-throughs and assessments, tabletops, and full-scale exercises.

Responsibilities

• Plans, prepares, and delivers curriculum and instructional materials that facilitate active learning in both a virtual and classroom setting
• Provides training content, agenda, and schedules to achieve district objectives
• Determines overall effectiveness of programs and training by listening to feedback and making improvements as necessary
• Conducting sound/microphone checks ahead of onsite trainings
• Maintains technical knowledge by working closely with Implementation Engineers
• Ability to travel extensively (90% +)

Qualifications

• Strong public speaking skills
• Proficient with Microsoft Office Suite
• Bachelor’s degree in business, Information Technology, Engineering, Education, or Training
• Background in K12 Education and/or Law Enforcement/Safety would be ideal

What's in it for you?

• You join the gold standard in school safety software.
• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
• You will work with diverse teams made up of some of the best minds in the industry.
• You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
• You will have access to a robust benefits package that includes:
• Remote-first philosophy
• Flexible paid time off
• Paid parental leave
• 11 Paid holidays per year
• Workplace flexibility
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
• 401(k) employer contribution to help you plan for the future
• Company paid life insurance, STD, and LTD
• Pet insurance