Teaching Assistant: Computer Support Specialist 8

Your impact

Teaching Assistants (TAs) play a critical role in supporting ~30 Learners (as part of a larger class) in Correlation One’s virtual training programs. TAs are required to attend all live lectures. During this time, TAs will be expected to provide both synchronous and asynchronous support to learners, ensuring their learning, comprehension, and retention of program content.

A day in the life

Based upon the location of the program, lecture time commitments will occur as follows:

• July 16th - December 1st on Tuesdays and Thursdays from 3:30 pm - 5:30 pm CET / 2:30 pm - 4:30 pm GMT / 9:30 am - 11:30 am EST

Expectations during live (synchronous) sessions:

• Attend and proactively engage in the mandatory Pre-Program TA Onboarding.
• Monitor appropriate Pumble channels for learner questions and answer them promptly.
• Check in with learners to see if they have any questions or if there is anything that they need further clarity on.
• Facilitate breakout rooms during lecture time, when applicable.
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or be otherwise unable to deliver the lecture.

Expectations during days of no live sessions:

• Monitor appropriate Pumble channels for learner questions and answer them within 24 hours.
• Foster discussion by posing questions of your own and sharing relevant links in appropriate Pumble channels.
• Share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff.
• Review content materials (including lab, projects, extended cases, etc) for the next lecture to ensure you are prepared to answer learner questions.
• Hold up to six (6) Individual Office Hours via Zoom with learners in the program so they can ask any additional questions or get support as necessary.
• Grade Learner submissions of exercises and projects within seven (7) days of submission.
• Support continuous program improvement by providing thoughtful feedback to the Correlation One team.
• Submit weekly write-ups summarizing the week’s accomplishments and challenges, and provide insights on each learner. This is due by Sunday at 8:00 pm ET each week.
• Attend and participate in the weekly staff meeting with the Correlation One team and other Expert Network staff.
• Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence.

Your expertise

A desire to support students in expanding their careers in technical roles. Empathy, flexibility, patience; passion for working with diverse learners who are new to content.

• Outstanding team and people management skills; exemplary written and verbal communication skills
• Ability and willingness to understand and use new learning and content management systems
• Prior mentorship or teaching experience at any level