Systems Engineer

Desktop Device & Engineering (DDE) Technical Staff

Position Overview

The Desktop Device & Engineering (DDE) Technical Staff plays a critical role in supporting the enterprise endpoint engineering ecosystem within a large-scale, fast-paced federal IT environment. Operating as a flexible engineering support resource across multiple workstreams, this role contributes to the successful delivery, sustainment, and operational readiness of enterprise endpoint technologies that support the agency’s mission.

Working as part of a multi-contractor, agency-led delivery team, the DDE Technical Staff supports packaging, testing, deployment, configuration validation, and operational engineering activities across the Endpoint Engineering (EE) workflow. This role collaborates closely with endpoint engineering, infrastructure, networking, security, and operational support teams to help maintain a secure, stable, scalable, and standardized endpoint environment.

The ideal candidate is adaptable, technically versatile, and comfortable operating across multiple engineering initiatives simultaneously while supporting evolving operational priorities in a highly collaborative environment.

Role Overview

The Desktop Device & Engineering (DDE) Technical Staff supports enterprise endpoint engineering activities within a multi-contractor, agency-led delivery environment. This role contributes to packaging, testing, deployment, and operational support efforts across the Endpoint Engineering (EE) workflow while helping maintain a secure, standardized, and operationally effective endpoint environment.

Team members participate in scrum ceremonies, baseline working sessions, technical collaboration forums, deployment activities, and other engineering initiatives as needed. The role requires the ability to operate across multiple workstreams, support cross-functional engineering efforts, and adapt to evolving operational priorities within a fast-paced enterprise environment.

Key Responsibilities

• Support application packaging, deployment, and endpoint engineering activities across the enterprise environment.
• Assist with testing, validation, configuration management, and deployment readiness activities for endpoint configurations, applications, patches, and device-related solutions.
• Participate in scrum ceremonies, working sessions, operational meetings, and technical collaboration forums.
• Assist with troubleshooting endpoint-related issues and support operational sustainment and engineering activities as needed.
• Coordinate with endpoint engineering, infrastructure, networking, security, and support teams to help ensure successful implementation efforts.
• Support documentation efforts related to testing procedures, deployment activities, technical configurations, and operational processes.
• Contribute to maintaining secure, stable, and standardized endpoint operations across the environment.
• Support ongoing engineering initiatives within the Desktop Device & Engineering organization.