Stop Loss Administrative Support Assistant

Job Summary

The Stop Loss Insurance Administrative Support Assistant plays a critical role in supporting the Medical Underwriting, Claims, and Policy Issuance teams. This position ensures the efficient intake, tracking, and management of key documents—enabling timely underwriting decisions and effective high-dollar claim reviews.

This role serves as a central hub for incoming reporting, including Group Claim Experience reports, medical documentation, underwriting materials, and licensing records received through company mailboxes. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, document-driven environment.

Key Responsibilities

• Manage the intake, organization, and tracking of client reporting documents and essential underwriting materials.
• Ensure timely recording, saving, and follow-up on all required reports, including delinquent client submissions.
• Populate underwriting review forms and support documentation preparation for internal evaluation processes.
• Identify and escalate high-dollar and catastrophic claims for further review.
• Maintain and organize a centralized library of vendor-provided reports and documentation.
• Ensure accuracy, consistency, and compliance with company documentation standards and retention policies.
• Support cross-functional teams by facilitating efficient workflows and enabling timely decision-making.
• Perform additional administrative and operational support duties as assigned.

Qualifications & Experience

• Associate’s degree or higher preferred.