Sr. NetSuite Systems Developer

We’re Looking For A(n):

Sr. NetSuite Systems Developer

What You’ll Be Doing:

The Sr. NetSuite Systems Developer serves as the senior technical owner of the company's existing NetSuite ERP environment, with primary focus on production support, minor enhancements, and workflow and script optimization. This role inherits an already-implemented NetSuite instance and is accountable for keeping it stable, performant, and aligned to evolving business needs — not for re-implementation. The Sr. Developer partners closely with the Business Systems Analyst, Salesforce and Deposco WMS support, and the iPaaS (Jitterbit) integration layer to ensure the order-to-cash, procure-to-pay, inventory, and financial flows operate reliably across the broader application stack. The role is expected to operate with significant autonomy, exercise sound technical judgment under change management discipline, and deliver durable fixes rather than tactical patches.

*Occasional off-hours availability may be required to support business needs.

• Serve as the senior technical owner of the existing NetSuite environment, providing Tier 2/3 production support for incidents, defects, and user-reported issues.
• Triage NetSuite production incidents to root cause — including SuiteScript governance failures, scheduled job backlogs, workflow execution errors, and integration failures — and drive them to durable resolution.
• Design, build, test, and deploy minor enhancements to SuiteScript 2.x (User Event, Client, Scheduled, Map/Reduce, RESTlet), SuiteFlow workflows, Saved Searches, custom records, and custom forms.
• Optimize existing SuiteScripts and workflows for performance, governance unit consumption, and maintainability; refactor legacy 1.0 scripts to 2.x where appropriate.
• Own day-to-day support of the NetSuite ↔ Deposco WMS integration, including order release, inventory sync, fulfillment confirmation, and exception handling.
• Own day-to-day support of the Salesforce ↔ Jitterbit ↔ NetSuite integration, including order creation, customer sync, item sync, and refund/credit memo flows.
• Monitor NetSuite scheduled jobs, Map/Reduce queues, and integration health; investigate alerts and degradation events, including post-upgrade performance issues.
• Participate in NetSuite release readiness — review SuiteCloud release notes, identify impact to existing customizations, regression test in sandbox, and validate in production.
• Coordinate sandbox refreshes, manage SuiteCloud Development Framework (SDF) projects, and promote changes from sandbox to production under documented change control.
• Partner with the Business Systems Analyst to translate business requirements into technical designs, providing realistic level-of-effort estimates and surfacing risks early.
• Author and maintain technical documentation, runbooks, and knowledge base articles covering customizations, integrations, recurring incident playbooks, and recovery procedures.
• Identify recurring issues and propose systemic improvements to reduce support burden and increase platform reliability.