Specialist I, Default Prevention
About the role
Position Summary:
The Default Prevention Specialist is responsible for all efforts geared toward minimizing default on federal Direct Loans. Preliminary strategies include educating learners on the responsibility associated with receiving a student loan from the Department of Education. Other means of facilitating timely and consistent repayment of student loans include counseling and education for students as to financial literacy, loan entrance and exit processes, available payment options to remain in good standing, and the consequences of defaulting on a student loan. Further assistance if provided by and connecting students in default or at risk of default with loan servicers. This position will develop a contact schedule with students beginning with entry to the institution and continue through payment of student loans.
Role and Responsibilities:
- Monitor and analyze student loan accounts to identify borrowers at risk of default.