Specialist I, Career Coach
About the role
Position Summary:
The Career Coach provides holistic, learner-centered career coaching to support learners and alumni in identifying career direction, building career readiness, and navigating career transitions. This role delivers individualized and group coaching, facilitates career development programming, and partners with campus stakeholders to ensure learners and alumni are equipped to make informed, confident career decisions.
The Career Coach reports to the Manager, Alumni Workforce Operations. This role works closely with learners from enrollment through post-graduation, empowering them to clarify goals, articulate transferable skills, and align their education with meaningful career pathways. This position is especially focused on supporting working adult learners and alumni through growth, change, and professional advancement.
Role and Responsibilities:
Career Coaching & Learner/Alumni Development
- Provide one-on-one and group career coaching to learners and alumni, supporting career exploration, goal setting, job search strategy, and professional development.
- Guide learners and alumni in gaining career clarity, identifying strengths and transferable skills, and translating experiences into marketable narratives.
- Coach learners and alumni on career readiness topics, including resume and cover letter development, LinkedIn optimization, interviewing strategies, salary negotiation, and other career readiness and development topics.
- Support learners and alumni navigating career transitions, advancement opportunities, or changes in industry or role.