SkillBridge - IT Engineer

Role Description

We are seeking a Junior IT Security Engineer to join our team. The ideal candidate will enable Unicorn Engineers to do their best work, with a focus on balancing the Engineer experience with a strong company-wide Information Technology Security posture. A primary focus of this role is delivering Tier 1 and Tier 2 IT support, serving as the first point of contact for technical issues and escalating or resolving more complex requests, while contributing to broader security and compliance initiatives.

Responsibilities

• Serve as the primary point of contact for Tier 1 and Tier 2 user technical support requests, triaging issues and resolving or escalating as appropriate
• Provision user laptops and administer a company-wide Mobile Device Management (MDM) solution
• Manage inventory of physical and digital IT assets
• Onboard and offboard users by managing access through Google Admin Console and related tools
• Collaborate with third-party vendors and internal stakeholders to support rollout, troubleshooting, and updates of SaaS tools
• Assist with Third Party Risk Management (TPRM) reviews, including security research and audit report reviews
• Support technical implementation of security controls aligned with NIST SP 800-171, such as logging, SIEM, incident response, and configuration management
• Assist with triage of security events, log audits, and incident response processes

Travel Expectations/Requirements: 5-10%

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Minimum Experience and Qualifications

• Experience in an IT help desk, system administration, or IT operations role
• Familiarity with tools such as Google Workspace, Slack, and GitHub
• Experience with macOS, Windows, or Linux administration
• Experience with Google Admin Console or similar directory/identity management tools
• US citizenship required; must be eligible for CUI access
• Ability to collaborate effectively with cross-functional teams in a remote, asynchronous environment
• Ability to proactively identify issues and follow through on approved solutions

Preferred Experience and Qualifications

• Defense contractor or government IT experience
• Familiarity with NIST SP 800-171, NIST SP 800-53, or CMMC 2.0 framework and compliance requirements
• Experience supporting security tooling such as SIEM platforms or MDM solutions