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Pingcap
Pingcap

Senior Solutions Engineer

salesfull-timeRemote - United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

Role Overview:

TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability, high availability, and OLTP with real-time analytics. Built for modern applications, TiDB enables organizations to seamlessly scale their data infrastructure while maintaining strong consistency and robust performance. As a Senior Solutions Engineer, you will play a critical role in driving adoption and success with TiDB. You will work directly with account sales teams, channel partners, and customers to understand their needs, strategize on how to best support them in their evaluation, and ultimately help them choose TiDB as their solution. Increasingly, this includes AI-native companies and enterprises deploying AI agent workloads, where TiDB serves as the foundational layer for agent memory, state, and real-time data access.This role blends deep technical expertise with strong business acumen to help customers achieve their goals while driving growth.

Responsibilities:

  • Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges.
  • Share best practices for integrating TiDB with various data sources and applications, including LLM-powered pipelines and agent orchestration frameworks.
  • Share best practices for integrating TiDB with various data sources and applications.
  • Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization.
  • Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios, including AI agent memory, transactional state, and high-concurrency agent query patterns.
  • Develop and present tailored architectural solutions, best practices, and industry-specific use cases, with a growing focus on AI-native and agent-driven architectures.
  • Engage AI-native customers and enterprises building agent-powered applications, articulating TiDB’s unique value proposition.
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