Senior Salesforce Product Manager

Summary of Role

The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities.

Strategic & Tactical

Key Responsibilities of the Salesforce Product Manager:

• Understand Palmetto’s business processes and organizational priorities
• Proactively engage with stakeholders regularly to understand their evolving needs
• Manages technical SFDC lead and delivery team
• Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
• Develop, maintain, and communicate the Salesforce product’s vision and roadmap
• Establish and track progress against evolving business initiatives for the Salesforce team
• Manage, prioritize, and refine User Stories for the Salesforce product backlog
• Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
• Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
• Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
• Facilitate daily standups with the Salesforce development team
• Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
• Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
• Align with other Palmetto Product Owners when needed to maintain cross-product alignment
• Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs
• Very strong technical foundational knowledge and understanding of the Salesforce platform