Senior Product Owner (Fintech/Payments)

Key Responsibilities

Product Ownership & Agile Execution

• Lead delivery for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring work is clearly defined, prioritized, and ready for engineering execution.
• Author detailed feature epics and user stories with precise acceptance criteria that give engineering teams the clarity needed to deliver without ambiguity.
• Conduct and manage User Acceptance Testing (UAT) to validate that releases meet functional requirements, quality standards, and platform integrity expectations — including writing and executing SQL queries directly against BigQuery to verify data accuracy and pipeline correctness.
• Coordinate release planning, write detailed release notes, and manage internal rollout communications for both platforms.
• Collaborate with peer Product Owners to manage cross-team dependencies and sequencing across shared initiatives.
• Partner with Product Managers to deeply understand product strategy and vision, ensuring tactical execution is consistently aligned with business direction and stakeholder priorities.
• Partner with Engineering Managers to align on resource capacity and incorporate technical guidance into backlog planning, sequencing, and delivery decisions.
• Collaborate with the Program Manager to support cross-functional coordination, ensuring key features are delivered with the right stakeholder alignment and organizational visibility.
• Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI's strategic goals.
• Provide product training and enablement for customer-facing teams, support, and other internal stakeholders.
• Maintain transparency by communicating upcoming work, progress, and timelines to stakeholders and executives.

Billing Platform Expertise

• Develop and sustain deep knowledge of NMI's five billing platforms: their architectures, business rules, interdependencies, and how they serve different merchant and partner segments.
• Serve as the primary point of contact for billing-related feature questions across engineering, finance, and operations stakeholders.
• Partner with finance and cross-functional teams to ensure billing operations are compliant, auditable, and accurately integrated across key systems (e.g., payment processors, CRMs, ERP systems).
• Translate complex billing requirements from cross-functional stakeholders into well-defined, executable user stories.
• Identify and flag platform-level risks, technical debt, and consolidation opportunities.