Senior Product Designer

Opportunity

In this pivotal role, you’ll be a driving force behind the tools that empower our clinical teams to deliver life-changing care. Your absolute top priority will be cultivating deep empathy for our coaches and doctors—understanding their workflows, pain points, and realities on the ground. You will act as a "chaos pilot" in a fast-moving environment, conceptualizing and evolving new approaches to dynamic, AI-powered content and conversational tools.

We are seeking a designer whose exceptional visual craft is matched only by their deep, rigorous product design thinking. You are a massive, prolific output generator who brings order to ambiguity. You aren't just designing screens; you are designing holistic, deeply considered systems that balance complex clinical data with intuitive, beautifully crafted workflows.

Responsibilities

• Champion the Clinical User: Make understanding our coaches and doctors your number one priority. Conduct immersive research to uncover unmet needs, and use those insights to design tools that genuinely make their jobs easier and more effective.
• Drive In-Depth Product Thinking: Look beyond isolated features to understand the entire clinical ecosystem. Design holistic, interconnected user journeys that seamlessly bridge desktop/web and mobile touchpoints, anticipating edge cases and systemic impacts before they happen.
• Generate Prolific, High-Craft Output: Produce immaculate user journey maps, wireframes, prototypes, and high-fidelity specs at a massive scale and rapid pace. Speed is essential, but it must never compromise the exquisite quality and precision of your visual and interaction design.
• Act as a "Chaos Pilot": Operate effectively in high-velocity, ambiguous environments. Embrace ruthless prioritization and triage by rapidly identifying critical design debt and operational bottlenecks, solving them with highly polished, foundational design work.