Senior Creative Designer

Opportunity

At Twin Health, we are leveraging the power of AI to fundamentally transform human health. To scale this impact, we need a Staff Creative Designer (Contract) to define the Emotional Language of our product.

This is a "Zero-to-One" role. You aren’t here to maintain a system; you are here to design the "soul" of our AI agent and set an uncompromisingly high bar for visual craft and motion. You will bridge the gap between high-tech AI and high-touch human care, creating an experience that feels alive, empathetic, and indispensable.

Responsibilities

• Shape the Product Emotional Language: Define how the product feels and connects with members through visual, illustration, and motion design. With a core AI agent at the center of the experience, you will conceptualize and bring to life the critical moments of empathy—whether a member is interacting with the AI or their human care team.
• Deliver Uncompromising Craft: Uphold an elite bar for design execution. You understand deeply how visual polish and motion impact UX and engagement, ensuring our app is as beautiful and inclusive as it is functional. You can independently generate and land a compelling direction from zero to one.
• Master Micro-Interactions: Design and prototype the subtle moments of delight—fluid button states, haptic feedback pairings, and seamless transitions that make the product feel genuinely alive.
• Highlight the Human Touch: Craft visual bridges that celebrate and elevate the vital connection between our members and their dedicated human care teams.
• Operate with Speed & Bias for Action: Thrive in a fast-paced environment by driving rapid iteration and deployment. You expertly balance high-velocity execution with scalable, long-term visual integrity.
• Navigate Strategic Trade-offs: Be a relentlessly open and collaborative partner. While highly autonomous, you know when to push for absolute perfection, when to pull back, and how to make the necessary design trade-offs to keep cross-functional projects moving forward.