Senior Business Systems Manager

About IonQ

IonQ, Inc. is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.

The Role

We are seeking a Senior Business Systems Manager to own and evolve IonQ's NetSuite ecosystem as the company scales. This role sits at the intersection of Finance, Operations, and IT — and requires someone who can think strategically about systems architecture while staying hands-on with the configuration, administration, and cross-functional delivery that keeps everything running.

You'll lead administration of IonQ's primary NetSuite instance, support the consolidation of additional ERP systems, and serve as a key partner to stakeholders across the business. The environment is fast-moving and complex: multiple revenue streams, manufacturing operations, government contracts, and the controls infrastructure required of a NYSE-listed company.

Responsibilities

• Own day-to-day NetSuite administration and operations, including managing both internal and external support staff.
• Identify and implement improvements to existing configurations, workflows, and module utilization.
• Partner with stakeholders across Finance, Supply Chain, Operations, and IT to gather requirements, document functional specs, and deliver scalable ERP solutions.
• Lead end-to-end ERP migration and integration projects for acquired entities, including project planning, stakeholder communication, data migration, and post-go-live support.
• Administer and optimize connected financial systems including OneStream and Expensify.
• Maintain SOX compliant controls, documentation, and audit trails across all managed systems.

Requirements

• 7+ years in business systems or ERP administration, including 3+ years as a hands-on NetSuite Administrator in a mid-to-large-scale environment.
• Bachelor’s degree in Information Technology, Business Management, or a related field.
• Strong finance/accounting knowledge.
• Fluent in NetSuite's Inventory and Manufacturing modules.
• Working knowledge of ITGC controls, SOX compliance frameworks, and formal change management processes, ideally in a publicly traded company.
• Comfortable operating with ambiguity and competing priorities in a high-growth, publicly traded technology company.