SDR Manager
About the role
What Do We Do?
Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.
We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.
More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.
What You're Applying for
Triple Whale is hiring an SDR Manager to help scale our Sales Development organization during an important stage of growth.
We already have strong SDR leadership in place, and we’re adding a second SDR Manager to increase coaching capacity, bring fresh strategic thinking, and help us execute a more sophisticated outbound motion. This person will manage a team of approximately 5–8 SDRs, owning their day-to-day performance, development, coaching, and promotion readiness.
This is a hands-on leadership role for someone who loves getting close to the reps, the accounts, the messaging, and the numbers. You’ll help SDRs improve how they research accounts, reach prospects, book qualified meetings, and create meaningful pipeline. You’ll also help Triple Whale unlock underpenetrated segments of our overall total addressable market through sharper targeting, stronger outbound execution, and more strategic use of modern sales development tools.
We’re focused on helping the team prospect smarter, prioritize better accounts, personalize outreach more effectively, and scale outbound execution without sacrificing quality. The right person will be excited to combine strong SDR leadership fundamentals with a modern approach to pipeline generation, including effective use of tools like Apollo and other sales development platforms.
What You’ll Do
- Manage, coach, and develop a team of 5–8 SDRs.
- Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution.
- Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback.
- Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles.
- Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices.
- Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM.
- Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively.
- Improve account prioritization, persona targeting, messaging relevance, and outbound execution.
- Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline.
- Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging.
- Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement.
- Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity.
- Help recruit, interview, onboard, and ramp new SDRs as the team grows.