Sales Manager
About the role
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come do the best work of your life at Boulevard.
Reporting to the Director of Sales, this role will be responsible for leading and managing an SMB sales team to achieve sales targets and drive revenue growth. This role involves achieving sales goals, building and maintaining strong customer relationships, and ensuring customer satisfaction. The ideal candidate will have a proven track record in SaaS sales, exceptional leadership skills, and a deep understanding of the market and industry we serve.
What you’ll do here:
- Lead and Manage a Sales Team: Recruit, train, and mentor a high-performing sales team. Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
- Develop Sales Strategies: Create and implement effective sales strategies to achieve company revenue goals. Analyze market trends, customer needs, and competitive landscape to identify new business opportunities.
- Drive Revenue Growth: Oversee the sales process from lead generation to closing deals. Ensure the team meets or exceeds sales targets and KPIs.
- Build Customer Relationships: Establish and maintain strong relationships with key customers and stakeholders. Address customer needs and concerns to ensure a high level of customer satisfaction.
- Collaborate Cross-Functionally: Work closely with internal teams (SDRs, Onboarding, Marketing, Enablement) to develop and execute sales enablement materials, enhance cooperation between AEs and their paired SDRs or Onboarding Specialists, drive promotional strategies, and more.
- Monitor Sales Performance: Track and analyze sales metrics and forecasts, generate reports, and present findings to senior management. Use data to make informed decisions and adjustments to sales strategies.
- Stay Updated on Industry Trends: Keep abreast of industry developments, emerging technologies, and best practices in SaaS sales. Use this knowledge to inform sales strategies and training programs.
What you’ll need to thrive:
- You have 2+ years of experience in sales management and/or team leadership
- You have 5+ years full cycle sales experience selling complex software solutions (Bonus points for payments/fintech-related experience)
- You are passionate about the beauty industry and helping small businesses become