Sales Engineer

Role and Responsibilities:

• Work directly with prospects and customers to credibly communicate product differentiation, value, and technical functionality
• Lead operational and technical discovery to understand our customers’ business and map their needs to the Afresh solution
• Collaborate closely with Sales Directors and Account Managers on deal strategy, risks, and opportunities
• Consistently collate, deliver, and discuss product feedback from the field to our Product and Engineering teams
• Collaborate with Product Marketing to support new messaging/positioning and launch new products and enablement resources
• Maintain a deep understanding of competitive and complementary technologies and vendors, and how to position Afresh in relation to them
• Be a technical expert on all aspects of Afresh
• Document learnings extensively to engage and educate others

Skills and Experience:

• 3+ years of Sales Engineer experience, preferably working with Grocery or AI/ML-related products
• 5+ years of experience in a customer-facing role
• Experience managing end-to-end technical validation or POC process(es) of a technically complex SaaS product
• Demonstrated record of effectively collaborating with key stakeholders such as Account Managers and cross-functional leaders/teammates
• A true self-starter who is also comfortable dealing with ambiguity in a start-up environment where context changes rapidly
• Passion to solve unique, world-changing problems and be willing to go above and beyond to solve these problems
• Willingness to travel to work with prospective customers onsite, up to 30% travel

Nice to have:

• Experience with data architecture and ETL
• Consistently worked on strategic deals with companies with 10k+ employees or $500k+ ACV opportunities