Registered Nurse

Position Summary

Blackbird Health is looking to hire a Registered Nurse (RN) to join our growing team. This 100% virtual role supports high-quality, patient-centered care delivery for our medical providers by coordinating patient care, managing appointments and medication refills, responding to crisis calls, completing prior authorizations, and providing education and guidance to patients and families. The RN works collaboratively with our medical team and RN Manager to deliver exceptional care in accordance with established standards and policies.

What makes you, you:

• Patient-Centered: You are committed to delivering high-quality, compassionate care to children, adolescents, and young adults with behavioral health needs.
• Organized & Detail-Oriented: You excel at managing multiple priorities, tracking compliance, and completing thorough documentation within established timelines.
• Collaborative Team Player: You work effectively with medical providers, clinical teams, and other departments to ensure coordinated, comprehensive care.
• Strong Communicator: You have excellent interpersonal skills and can provide clear education and guidance to patients, families, and care teams.
• Tech-Savvy: You are proficient in using technology and comfortable working in a fully virtual environment.
• Crisis-Ready: You can respond calmly and effectively to urgent situations, knowing when to escalate and seek guidance.
• Professional & Ethical: You uphold patient confidentiality, maintain professional boundaries, and perform all duties to the highest ethical standards.
• Emotionally Intelligent: You bring empathy, courtesy, and respect to all interactions with patients, families, and colleagues.

How you'll make an impact:

• Coordinate Patient Care: Support 5-7 medical providers by scheduling and rescheduling appointments to ensure compliance with prescribing and monitoring standards.
• Manage Crisis Response: Respond to crisis calls, update crisis trackers, and escalate to the RN Manager as needed.
• Handle Medication Management: Process refill requests, monitor for misuse or diversion, communicate with pharmacies, and provide medication education to patients and families.
• Track Lab Compliance: Review lab results for critical values, track compliance with lab work, and escalate concerns to the RN Manager for appropriate follow-up.
• Complete Administrative Tasks: Handle prior authorizations, medical forms (school medication forms, FMLA, diagnosis letters, ESA letters), and assist with PGX panel registration and lab orders.
• Provide Patient Education: Offer guidance and education to patients and families regarding medication, treatment plans, and health maintenance.