Regional Director of Operations

About Career Team

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Job Summary

The Regional Director of Operations will lead and oversee Career Team’s workforce development projects, with the potential to manage additional cities and projects as the organization continues to grow. This position is pivotal in driving the execution of the strategic plan within the region, ensuring excellence and integrity in workforce development initiatives. The ideal candidate will possess a deep understanding of Workforce Development, encompassing core programs, business strategies, and the broader operational landscape. Serving a dynamic and diverse population. This is an exciting, remote opportunity! As a key member of the Corporate Management Team, the Regional Director will champion performance, inspire innovation, and uphold accountability across all areas.

Benefits

• 401k with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Basic life insurance offered to all employees with an opportunity to purchase options for the family
• Supplemental insurance

Responsibilities

• Oversees all operations to include successful implementation of workforce operations, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes and customer relationships
• Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals
• Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders
• Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures
• Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities
• Supervisor of local Executive Directors
• Responsible for market growth in assigned region
• Approves bid/contract development and submission, as necessary
• Ensures implementation of corporate initiatives and directives
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Qualifications

• Bachelor Degree
• A minimum of five years experience with the proven ability to effectively manage systems, processes, and people
• Experience in Workforce Development preferred
• Five plus years of supervisory experience
• Demonstrates the experience or ability for strategic development and management at an executive level
• The ability to thrive in a fast-paced environment while remaining flexible