Project Manager, Central Laboratory Services

Position Summary

This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing, biorepository/sample management and logistics, and kitting for client studies spanning the globe. This is a key role which is client-facing, ensuring project plans are translated into action and results, requiring internal cross-functional leadership.

Key Responsibilities

• Leads projects from conception through close-out, ensuring detailed planning and execution, risk management, communication and stakeholder management, scope and cost control
• Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors
• Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues
• Builds productive internal/external working relationships
• Exercises judgement within defined procedures and practices to determine appropriate action

Essential Functions

• Excellent listening and communication skills, has an uncanny ability to make internal colleagues and clients feel understood
• Create and manage project timelines, budgets and revenue goals, forecasting, resource plans, while comparing to contracted project scope(s), fully exploring new ideas that optimise quality and efficiency
• Maintain detailed daily coordination and supervision of scheduled activities, delegating responsibilities to carry out contracted work activities, as appropriate
• Effectively lead implementation of new and ongoing studies
• Coordinate the development and implementation of new projects
• Create, track, and report on project timelines
• Communicate with clients and collaborators with regards to data management, inventory control, shipping procedures, etc. for all assigned areas
• Respond in a timely manner to all events
• Coordinate data gathering
• Prepare and present project information at internal and external meetings; prepare reports and correspondences to clients, collaborators, and vendors
• Meet all revenue objectives assigned to projects, project expenses, and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director
• Create/track/report relevant metrics for business and project measurement
• Assist senior staff, as required
• Identify out of scope project work; escalate findings and action plans to appropriate parties
• Manage all tasks in an efficient and timely manner