Procedural Excellence Manager - Remote USA

Summary

The Procedural Excellence Manager position is the internal subject matter expert for how to effectively use Calyxo’s products – including the CVAC System -- to enable its mission to revolutionize kidney stone care. This role is responsible for developing and maintaining procedural best practices for both commercial and new products, creating customer-facing training materials (including technical documentation), and developing hands-on demonstrations that clarify product value propositions. The Procedural Excellence Manager partners across the organization to synthesize and align diverse perspectives to ensure consistent and compelling communication of product value across all channels.

In This Role, You Will:

Develop and Maintain Procedural Best Practices

• Serve as the internal subject matter expert on procedural best practices and provide expertise to functional partners across the organization, as needed.
• Synthesize personal case experience with feedback from surgeons, sales, clinical specialists, field trainers, product managers, and clinical development engineers to identify and prioritize new procedural education needs.
• Define and maintain standardized procedural narratives, techniques, and “reasons to believe” that clearly articulate product value and differentiation versus competitive technologies.
• Act as a key resource for the sales team, providing ongoing support and expertise.