Pricing Strategy Associate Manager

Key Responsibilities

• PM Pricing Partnership
  • Partner with Product Managers to strengthen pricing and packaging recommendations for new and existing products through pricing expertise, analytical support, and structured challenge across:
    • Strategic Alignment: competitive positioning, internal product and strategy alignment, unit economics / forecasting
    • Pricing Model Design: meter / unit of measure selection, packaging structure, buying rules
    • Operational Feasibility: technical product and billing/CPQ feasibility
  • Identify gaps, inconsistencies, or risks in pricing proposals and help refine thinking through structured feedback — operating with a high degree of autonomy and minimal oversight from the Pricing Director
  • Provide targeted research and analytical support to strengthen proposal builds as needed (e.g. financial modeling, competitive benchmarking); leverage business partners where appropriate
  • Support PMs in navigating cross-functional operationalization requirements for pricing changes

Pricing Committee & Governance

• Prepare PMs to present proposals to the Pricing Committee
• Coordinate Pricing Committee activities — including scheduling, documenting decisions, and communicating approved changes across the organization
• Maintain pricing documentation as the source of truth and proactively cascade changes to impacted teams and systems (e.g., SFDC/CPQ, website, sales enablement)

Analytics & Research

• Support development and maintenance of pricing analytics and dashboards — including discounting analysis, pricing performance monitoring, and packaging optimization — either directly or in partnership with BI resources
• Conduct ad hoc strategic pricing research and monitor market trends across the SaaS, AI, and Contact Center landscape
• Serve as a resource to Sales and Deal Desk on pricing and packaging Q&A

Requirements

• 5+ years of experience in pricing, strategy & ops, management consulting, FP&A, or related analytical roles in B2B SaaS
• Strong command of SaaS pricing best practices across model design, packaging, and monetization strategy
• Ability to build and review financial models, pressure-test assumptions and translate data into business implications
• Clear, structured communicator – able to give direct, constructive feedback to Product Managers and translate pricing concepts into actionable guidance
• Collaborative and direct: confident enough to push back on a PM's thinking constructively, trusted enough to be a genuine partner rather than a blocker
• Proven ability to work effectively with mult